Policies

I want everyone to be happy.  I want my store to be a place customers will come back to and feel comfortable. 

Payments Accepted:  All transactions are processed through Paypal which is very safe and reputable.  You do not need to have a Paypal account to use this service.  They take payment via credit card, bank transfer or e-check.  I do not accept checks, wire transfers or money orders directly from buyers. 

Layaway:  Sorry, I cannot at this time accept layaways.  I plan to some day down the road and will announce it on my website when that is available. 

Shipping:  I ship either USPS or UPS, whichever is more economical depending on package size and weight.  Please make sure your address is correct in your Paypal account and/or checkout page.  

Returns: I only accept returns if an item is damaged in shipping.  If an item is received damaged please notify me immediately.  Take pictures of the item/s clearly showing the damage as well as pictures of any damage to the packaging.  I may request that an item be returned before a refund can be issued for quality control purposes.  An insurance affidavit may be requested of you before a refund can be issued. 

Custom Orders:  If you are interested in a custom order, including duplicating an item, creating one just for you, or modifying one, feel free to ask.  I love making special items for my customers. 

Custom orders must be paid before I start working on them.  This includes modifying items already listed or creating duplicate of items.  Keep in mind, as most of my items are one-of-a-kind and made with vintage, reclaimed, recycled, or salvaged materials, I cannot guarantee that a "duplicate" will be exactly the same as the original. 

It is always important to read everything on my Policies page.  There may be changes and updates. 

Please ask a lot of questions about items you are interested in.  I am happy to answer.  It is so much better to ask before buying rather than receive an item you are not happy with.  I cannot stress this enough. 

 


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